Got a question before your next order, nakama? Whether you’re deciding between a Luffy hoodie and a Zoro tee, checking on a package still crossing the Grand Line to you, or just want to say hi, the Nakama Wear crew reads every message personally — no bots, no auto-replies, just real fans.

Email Us Directly

The fastest way to reach us is [email protected]. We check the inbox every business day and aim to reply within 24-48 hours (business days). Messages sent over the weekend get answered the next business day.

What to Include

A little detail goes a long way and helps us skip the back-and-forth:

  • Order questions: include your order number from the confirmation email so we can pull it up right away.
  • Sizing questions: tell us the item you’re eyeing and your usual size in other streetwear or anime merch brands.
  • Damaged, wrong, or missing item: attach a couple of clear photos so we can sort a fix or replacement in one reply instead of three.

Send Us a Message

Prefer a form to typing an email? Fill in the one below and it lands straight in our inbox.



    Quick Help

    Before you hit send, these pages might already have your answer:

    Still stuck? We’ve got your back — send that message and we’ll get you sorted, nakama.